At Colour Trendz, operated by Quantbliss Innovations Private Limited, we aim to provide a smooth and convenient shopping experience. In this document, the terms “we,” “us,” and “our” refer to Quantbliss Innovations Private Limited, while “you,” “your,” and “user” refer to you, our valued customers. We understand that fashion choices may sometimes change, and you may need to cancel an order. The following cancellation policy explains the process to assist you.
Order Cancellation Before Shipment
You may cancel your order within 24 hours of placing it or before it has been shipped, whichever occurs first.
To request a cancellation, please contact our customer support team through email.
If your order qualifies for cancellation, the full refund will be issued to your original payment method within 5–7 business days.
Orders Already Shipped
Once an order has been shipped, it cannot be cancelled. However, you may request a return after the product has been delivered, in accordance with our Return & Refund Policy.
Order Modification
At present, we do not provide the option to modify items or addresses after an order has been placed. You will need to cancel the order (if it is eligible) and place a new order.
Contact for Cancellation
For cancellation requests, please contact our support team at: quantblissinnovationspvtltd@gmail.com
We appreciate your understanding and continued support. If you have any questions, please feel free to contact us.